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Security and POPIA

Built for personal information

What a compliance or IT reviewer needs to know about where member data lives and who can touch it.

Members trust their organisations with their details. bMember is built to keep that trust.

Five ways bMember protects member data

Hosted in South Africa

Your members' data stays in South Africa.

  • Data stored in South Africa
  • [CLIENT TO CONFIRM: backup frequency]
  • [CLIENT TO CONFIRM: hosting provider and data centre, if it may be named]

Encrypted in transit and at rest

Connections are encrypted, and so is stored data.

  • Encrypted connections (HTTPS)
  • Encrypted storage
  • [CLIENT TO CONFIRM: how passwords are stored]

Consent records and data requests

POPIA tools sit inside the platform, so an organisation can show what it holds and why.

  • Consent records
  • Data requests handled in the platform
  • Newsletter consent built in

Retention rules

Retention rules are part of the platform.

  • Retention rules in the platform
  • [CLIENT TO CONFIRM: who sets retention periods and how they are applied]

Audit trail and data export

Every change is logged with its before and after values, and each organisation can export all of its data at any time.

  • Changes logged per table and per field
  • Before and after values kept
  • Export all of an organisation's data at any time

For reviewers

What you can ask us for

If you're reviewing bMember for your organisation, ask us about any of these.

  • Hosting and backups

    Where data is stored, how often it is backed up and how a restore works.

  • Access and roles

    Which roles can see which records: administrators, organisation staff and members.

  • POPIA documents

    Our privacy policy and how a data request is handled.

Reviewing bMember for your organisation?

Send us your questionnaire, or ask for a call with the people who run the platform.